|We realise that potential customers looking at our
website, perhaps in parts of the world far from Somerset, England, may
like to know what others think about Classic Canes. Here are a selection
of comments that account holders and others have been kind enough to
"The walking sticks have arrived safely. They are looking very good! Even better than in the pictures and I am very pleased with the quality. It was just like Christmas, unpacking all the products. Thank you also for the nice gift we found (we use the mug every day!). We also sold our first walking stick, the 4099E. Our customer was very happy she found such a lovely walking sticks and we are very happy with that." Nienke Vinkenvleugal, Wandelstokexpert, The Netherlands, August 2017.
"Please be informed I have received yesterday the canes and am very pleased with the quality of the products, these are great. Also, everything is intact. So now I start to build the website." Inno Borodenko, Tippiv Marslane, Estonia, July 2017.
"It doesn't seem like 35 years ago that Ben used to come around with the Granada full of sticks for us to select. What hasn't changed is the quality of goods you supply and the level of support we receive. I am sure you will maintain the same standards for the next 35 years!" Patrick Veale, Lance Nicholson, UK, March 2017.
"Hi Charlotte, Many thanks for all the images,
excellent service as always from Classic Canes! Kind regards Mark" Mark Wilkes, Carpathia Ltd, UK, March 2017.
"I am writing to say how delighted I am with the wonderful
canes you sent for our first order. They are fabulous, just what the shop
needs. In particular the orthopaedic walking sticks are very comfortable to
use. I have made a mother’s day display in the window, which is already
attracting attention." Katy Brown, Scotgate Mobility, Stamford, UK, March 2017.
Regarding the 35th anniversary of Classic Canes, "Enjoy your celebrations and many thanks for remaining a great company to do business with. Also, thank Alyson, Pippa and the guys in pack and despatch for their great work in providing accurate and well packed orders." Steve Young, StevieYoung, UK, March 2017.
"I am deeply in love LOL. I have opened the box and put the display together and they sit right up in the front window of the shop [opening 4th March]. Without even quoting a specific price I have sold four canes!!!!! I'm going to need to reorder before I open!" Dawn Mohrbacher, Bubble & Squeak Home, Port Townsend WA, USA, January 2017
"Hello Charlotte. A BIG thank you to you and your fantastic team. Our order was delivered to us on Monday to the delight of all at this end. Tough luck in the last test in India." Colin Wesley, Wesley's Tobacconist, South Africa, December 2016.
"I got my delivery from you, thanks. It's so beautiful sticks, very nice all of them!" Lise-Lotte Heder, Skaraborgs Ortopedservice AB, Sweden, November 2016.
"We just received our order. Each time it's like receiving a present. Again the walking sticks are wonderful." Tineke de Bie, Apoteek Mijlbeek, The Netherlands, November 2016.
"Dear Alyson! You respond as quick as a cobra! Very impressive and always good service!" Mime Akurland, Sakta, Sweden, November 2016.
pour votre message et votre soutien, nous savons que nous pouvons compter sur
vous. Vous et votre équipe faites toujours preuve de réactivité. Je
viens de visiter votre nouveau site, félicitations il est très bien fait. Je
vous félicite également pour votre trophée, c’est une belle récompense. Nous
vous souhaitons également une belle saison de fin d’année." Aurélie Diot, Distroff, France, November 2016. (Thank you for your message and support, we know we can count on you.
You and your team are always responsive.
I just visited your new site, congratulations it is very well done. I also congratulate you on your trophy, it's a great reward.
We also wish you a nice end of year season.)
"Your new website looks GREAT.
Congratulations to all the Classic Canes team." Tom Minvielle, CouleurSenior, France, November 2016.
"I would like to have
just wholesalers like you!" Hélène Barbier, Vivadia, France, October 2016.
"It has been a pleasure buying from you over the past twelve years and your service has always been excellent." Ashok Madhrani, Asco, UK, October 2016.
"We like to be a 'special shop' with devices who make your life more easy, but who exude class as well. And that is not always easy to find. So we are very happy that we know you, Classic Canes." Tineke de Bie, Apotheek Mijlbeek, Belgium, October 2016
"Congratulations for the award! I think it is a result of accumulation of honest business that your company has piled up in the past." Koshi Watanabe, Japan Pensions & Real Estate, Japan, August 2016.
Classic Canes was delighted to be awarded 'Family Business of the Year' and 'Business of the Year' at the Western Gazette Business Awards for companies in Somerset and Dorset, 21st July 2016.
"Superbe. If there is Customer Service
Competition in your country, let me know. I will participate and vote a
five star mark for Classic Canes!" Tom Minvielle, Couleur Senior, France, July 2016
"Thank you Cordelia; your perfect service is highly appreciated." Roland Kalweit, Kosteum Kontor, Germany, May 2016.
Charlotte. Thank you for the card. Your company is my favorite to work
with; always having what we want, everything arrives in record time and
without looking like it was kicked all the way here. Best packers in
the business. Wish all our suppliers were as caring." Owen Smith, www.lollysmith.com, USA, February 2016.
delighted with my first order. Already sold two and haven't even had
time to display them yet. Wishing you and your team a lovely Christmas
and hoping to place another order with you early next year. Kindest
regards," - Susan Absolom, Susan Absolom, Germany, December 2015.
am always amazed at the professional photography you send. For many
years I kept telling my vendors that on the internet the only thing you
have to sell from is the picture and a very descriptive description of
the item. Great job on both at Classic Canes." Tom Siceloff, The Siceloff Companies, Florida, USA, November 2015.
Charlotte, Alyson et al. Santa has arrived early! All present and
correct and on display. All the staff here are really pleased and we
are all writing our Christmas wish lists. Thanks for such speedy and
wonderful service. Now, off to enjoy a cup of tea in my new mug :-)
Kind regards." Jeremy Turner, Somerset & Westcountry Stairlifts, UK, November 2015.
"We can't fault your service." Daniel Meadows, Spring Chicken Direct, England, October 2015
"I've had so many compliments on my Classic Canes stick (5003F).
I love how it allows me to still express myself as a young person and
not let my illness control me. Thank you for designing such lovely
sticks." Classic Canes user's comment on Instagram , September 2015.
"I have a lot of your canes and my friends love to see which I have. I love to match them to whatever I wear." Jill Hepworth - comment on Classic Canes' Facebook page, September 2015.
stylish and high-quality. That's what our customers tell us they want
from a walking stick. That's why we've chosen Classic Canes as our main
supplier." Cosyfeet mail order catalogue, August 2015.
"Thank you: you are one of the few companies that regularly keep in touch with us and we appreciate it." Kenneth Wheatcroft, Arthur Shepherd, Cambridge, UK, April 2015.
"Your canes are wonderful and we enjoy selling them in our shop." Jonathan Levin, Cable Car Clothiers, San Francisco, USA, March 2015
are very happy with Classic Canes and see your product as a core line
in our centres. If time ever permits it would be lovely to show the
ladies round your woods and to understand the product that little bit
more. Wishing you all the very best." Nichola Welsman, Otter Nurseries, England, March 2015.
"You're all so technically competent! Everyone has been most helpful and knowledgeable and easy to deal with." Veronica Coupland, Eland Lodge, England, March 2015.
"The first thing we sold from our new shop was a Classic Canes walking stick!" Anne Fox, All Mobility, Beverley, UK, January 2015.
"We have received the canes. Looks really good! I am sure it will be a success!" Hans Christensen, Kagstrupgaard Aps, Denmark, January 2015.
it has materialized the results of our visit to your stand at Autumn
Fair in Birmingham. Always thank you very much for your kind support to
our company." Koshi Watanable, JPRE Inc, Japan, December 2014.
canes arrived yesterday and are even more beautiful than I thought they
would be! We've sold three already - and I can't wait to order
more...I am studying your marketing tips (which are excellent) and am
very proud to sell Classic Canes in my shop." Danya Simkus, No 7 Books, Port Gamble, WA, USA, December 2014.
always been supportive to us. We are happy to promote the brand and
the products for you, so more people can enjoy the high quality walking
aids." Aries Lee, Hoho Life, Hong Kong, December 2014.
"Thank you very much for all your support, which is much appreciated." Kate Richmond, Greenbrook Garden Centre, UK, November 2014
Canes does what it does so well. I especially appreciate that you do
not retail to the public. So many suppliers do nowadays." Dave Russell, The Linen Mill, Co Tyrone. November 2014
you for your guidance and escorting this order through for me. I must
say again, your business representation has been very professional and
second to none at this stage. It's over to me now to generate a sales
channel for you!" John Connell, Atlantic Surgical, Ireland, October 2014.
"Your catalogue is a work of art! Fantastic as ever." John Forsey, John Forsey Guns, England, October 2014.
you for the lovely sticks you sent me. They are wrapped beautifully.
I'm so pleased I took the blackthorn as they are excellent. Such a
pleasure to work with you all." Stuart Thompson, The Walking Stick Shop, England, October 2014.
really nice to offer something out of the ordinary to the Swedish
audience and - in many cases - make the anglophiles amongst us happy!" Peter Larsson, Hunden & Herden AB, Sweden, October 2014.
have received the canes and umbrellas just now; they are beautiful!
Thank you for your swift attention and delivery, I am sure that they
will complement our country range and go down a storm in Melrose. Many
thanks again!" Angela Lauder, Scotch Tweed Ltd, Melrose, Scotland. October 2014.
feel highly considerated by Classic Canes. I am very happy with your
service and rapidity, and the new catalogue is excellent." Tom Minvielle, Couleur Senior, France, September 2014.
love the new catalogue, especially the dogs! I really enjoy the
lifestyle pictures of the models and I find them useful to show
customers so they can appreciate how much better they'll look with a
smart walking stick. The posters and display cards for the shops are
excellent too." Dorothy McKenzie, Bare Pharmacy, UK, September 2014.
I say your catalogue is great, I mean it is really great. And when I
say I love your walking sticks, I mean I really love them." Michael Poyiadzi, Express Shoe Repair Shop, Cyprus, September 2014.
you for the beautiful catalog received today. I was impressed not only
by the canes, but above all by the models! I am sure the photographer
is talented, but only so much.... Congratulations to all of you, it is
such a pleasure to work with your family. And Vive l'Aplomb!" Eric Aliamus, Private Avenue, France, September 2014.
Canes products have been our two first sales. The display looks very
good and a lot of people come in and are interested in buying: all
saying the canes are great. The fact that the display is important (we
have something like 75 of your canes) is obviously a plus." Romain Coti, Bitina, France, September 2014.
pour votre nouveau catalogue, celui-ci est très élégant à l'image de
votre entreprise. Je vais prendre le temps de regarder toutes les
nouveautés et je n'hésiterai pas à passer commande." Yoann Balthazard, Mistercanne, France, September 2014.
love the new catalogue. The cover shot is amazing and the whole
catalogue tells the story of a family business that really cares about
quality and detail." Steve Young, StevieYoung Ltd, England, September 2014.
so much for the current catalogue! It is extremely well presented and
yes, the models? Well, what can I say!...I think that husband of yours
is trying to outshine you, so you be careful! Ha!" Bob Christie, Concept Promotional Merchandise Ltd, Scotland, September 2014.
"Hi, had the catalogue in. Nice job." David Russell, editor, THIIS, England, September 2014.
"Nous venons de recevoir votre nouveau catalogue, félicitations! Les photos sont très jolies et la couverture est magnifique!" Aurélie Diot, Distroff, France, September 2014.
have received the new catalogue and first of all I would like to say it
is absolutely stunning! Secondly, I would like to congratulate you and
your family with your 32 year of business in September. It is
immensely inspiring to know that there have been people before me that
started with a small dream and have turned it into a very beautiful
company." Mieke Pouwels, Mijn Wandelstok, The Netherlands, September 2014
you so much for your new catalogue - your best yet. The lifestyle
shots are terrific, I love the one with the castle. Wishing you every
success this season." Sara Clark, Cox the Saddler, England, August 2014.
congratulations on the recent and superb Classic Canes catalogue -
great timing if I may say so in the calender year and beautifully
produced as well. Well done to you and all the Team on such great
progress and development." Norman Drummond, Drummond International, Scotland, August 2014.
"Many thanks for your First Class Support. We like it and we appreciate it. We receive our order on Friday and all was fine!" Christian Heckmann, Stockshop, Germany, August 2014.
"The package has arrived. The sticks are amazing. Thank you very much." Ambrose Leung, LAB Designer Items, Hong Kong. August 2014.
just sold a 4616M (blush pink floral folding cane) as it was delivered
to me. I was opening the carton in the shop and it sold! I really like
this model. The joints are so easy to operate." Mike Ruddick, All Mobility, Christchurch, England. July 2014.
stick is my second Shamrock cane; so many people admire it. The first
one is a little worse for wear now, but I love it. Thank you!" An end user, June 2014.
so much for your speedy reply. I've been in touch with Wherritts and
will get 'fixed up' later today. A very pleasant experience all round."
An end user, June 2014.
"By the way, while every stick
is a gem, in the last box were some of the finest ever. I just went
ahead and kept the best one of all. We receive lots of good ratings for
quality. Glad we met." Owen Smith, Lollysmith, USA, April 2014.
Alyson, just to let you know the canes have arrived safely and they
have made our customer very happy. Thank you for your help in getting
the parcel to us so quickly. Regards, Colin & Gillian." Wesleys, South Africa, March 2014.
"I would like to thank you all for your good service, reliability and friendliness." Robert Harvey, James Smith & Son, London, March 2014.
"We have received the shipment today. Very nice and high quality; we love them! We can't wait to display in our shop." Aries Lee, Hoho Group, Hong Kong, February 2014.
"We thank you for the excellent service you give us and trust that 2014 will treat you all as well as you deserve." Colin & Gillian Wesley, Wesley's, South Africa, January 2014.
Laura. We've received the umbrellas. Everything was perfect. Your
range of products are high quality. Best regards Christel." Christel Champ, Rue du Parapluie Sarl, France, January 2014.
"Classic Canes is good and easy to deal with. I order it and it arrives...there's no fuss." Ralph Stanley, Designer Glasses, England, January 2014
you again for all your help, sound advice and for staying in touch with
us. Your company is by far my favorite to work with and I always look
forward to the opening of your shipments. All the best." Owen Smith, Lollysmith.com, USA, December 2013.
everyone at Classic Canes: all the best for 2014. Thank you for your
excellent service throughout 2013. We very much look forward to doing
business with you next year. Our customers are very impressed with your
canes and so are we!!! Kind regards and much festive cheer to you
all." Guy & Anita Jenkinson, Mobility Sure, England, December 2013.
you for so quick delivery and your support. We like to work with you
and your professional team and the business with your products is very
well. We wish you and your family a nice Christmastime and a good start
to 2014." Christian Heckmann, Stockshop, Germany, December 2013.
"Classic Canes: you are paragons of efficiency." Patrick Marr, Edmob, Scotland, December 2013.
Charlotte. Your canes sell well!! I have been extremely pleased to
see sales the day after we had them on the website. I thought you would
be pleased too with this good news!" Tom Minvielle, Couleursenior, France, December 2013.
pour la livraison, tous s'est très bien passé!! La commande est bien
arrivé. Et je commence déjà à vendre les cannes! Merci et à très vite
pour de nouvelle commande." Alexandre Vacher, Pharmacie des Plantes, France, December 2013.
"Classic Canes is the Burberry of walking sticks." Jasmin Andrews, Barron Care, England. October 2013.