Above: The partners and employees of Classic Canes.
We realise that potential account-holders looking at our website, perhaps in parts of the world far from Somerset, England, may like independent reassurance about Classic Canes. Here are a selection of comments that account holders and others have been kind enough to make:
"Thank you for your guidance and escorting this order through for me. I must say again, your business representation has been very professional and second to none at this stage. It's over to me now to generate a sales channel for you!" John Connell, Atlantic Surgical, Ireland, October 2014.
"It's really nice to offer something out of the ordinary to the Swedish audience and - in many cases - make the anglophiles amongst us happy!" Peter Larsson, Hunden & Herden AB, Sweden, October 2014.
"We have received the canes and umbrellas just now; they are beautiful! Thank you for your swift attention and delivery, I am sure that they will complement our country range and go down a storm in Melrose. Many thanks again!" Angela Lauder, Scotch Tweed Ltd, Melrose, Scotland. October 2014.
"I feel highly considerated by Classic Canes. I am very happy with your service and rapidity, and the new catalogue is excellent." Tom Minvielle, Couleur Senior, France, September 2014.
"I love the new catalogue, especially the dogs! I really enjoy the lifestyle pictures of the models and I find them useful to show customers so they can appreciate how much better they'll look with a smart walking stick. The posters and display cards for the shops are excellent too." Dorothy McKenzie, Bare Pharmacy, UK, September 2014.
"When I say your catalogue is great, I mean it is really great. And when I say I love your walking sticks, I mean I really love them." Michael Poyiadzi, Express Shoe Repair Shop, Cyprus, September 2014.
"Thank you for the beautiful catalog received today. I was impressed not only by the canes, but above all by the models! I am sure the photographer is talented, but only so much.... Congratulations to all of you, it is such a pleasure to work with your family. And Vive l'Aplomb!" Eric Aliamus, Private Avenue, France, September 2014.
"Classic Canes products have been our two first sales. The display looks very good and a lot of people come in and are interested in buying: all saying the canes are great. The fact that the display is important (we have something like 75 of your canes) is obviously a plus." Romain Coti, Bitina, France, September 2014.
"Merci pour votre nouveau catalogue, celui-ci est très élégant à l'image de votre entreprise. Je vais prendre le temps de regarder toutes les nouveautés et je n'hésiterai pas à passer commande." Yoann Balthazard, Mistercanne, France, September 2014.
"I love the new catalogue. The cover shot is amazing and the whole catalogue tells the story of a family business that really cares about quality and detail." Steve Young, StevieYoung Ltd, England, September 2014.
"Thanks so much for the current catalogue! It is extremely well presented and yes, the models? Well, what can I say!...I think that husband of yours is trying to outshine you, so you be careful! Ha!" Bob Christie, Concept Promotional Merchandise Ltd, Scotland, September 2014.
"Hi, had the catalogue in. Nice job." David Russell, editor, THIIS, England, September 2014.
"Nous venons de recevoir votre nouveau catalogue, félicitations! Les photos sont très jolies et la couverture est magnifique!" Aurélie Diot, Distroff, France, September 2014.
"I have received the new catalogue and first of all I would like to say it is absolutely stunning! Secondly, I would like to congratulate you and your family with your 32 year of business in September. It is immensely inspiring to know that there have been people before me that started with a small dream and have turned it into a very beautiful company." Mieke Pouwels, Mijn Wandelstok, The Netherlands, September 2014
"Thank you so much for your new catalogue - your best yet. The lifestyle shots are terrific, I love the one with the castle. Wishing you every success this season." Sara Clark, Cox the Saddler, England, August 2014.
"Many congratulations on the recent and superb Classic Canes catalogue - great timing if I may say so in the calender year and beautifully produced as well. Well done to you and all the Team on such great progress and development." Norman Drummond, Drummond International, Scotland, August 2014.
"Many thanks for your First Class Support. We like it and we appreciate it. We receive our order on Friday and all was fine!" Christian Heckmann, Stockshop, Germany, August 2014.
"The package has arrived. The sticks are amazing. Thank you very much." Ambrose Leung, LAB Designer Items, Hong Kong. August 2014.
"I've just sold a 4616M (blush pink floral folding cane) as it was delivered to me. I was opening the carton in the shop and it sold! I really like this model. The joints are so easy to operate." Mike Ruddick, All Mobility, Christchurch, England. July 2014.
"This stick is my second Shamrock cane; so many people admire it. The first one is a little worse for wear now, but I love it. Thank you!" An end user, June 2014.
"Thanks so much for your speedy reply. I've been in touch with Wherritts and will get 'fixed up' later today. A very pleasant experience all round." An end user, June 2014.
"By the way, while every stick is a gem, in the last box were some of the finest ever. I just went ahead and kept the best one of all. We receive lots of good ratings for quality. Glad we met." Owen Smith, Lollysmith, USA, April 2014.
"Hello Alyson, just to let you know the canes have arrived safely and they have made our customer very happy. Thank you for your help in getting the parcel to us so quickly. Regards, Colin & Gillian." Wesleys, South Africa, March 2014.
"I would like to thank you all for your good service, reliability and friendliness." Robert Harvey, James Smith & Son, London, March 2014.
"We have received the shipment today. Very nice and high quality; we love them! We can't wait to display in our shop." Aries Lee, Hoho Group, Hong Kong, February 2014.
"We thank you for the excellent service you give us and trust that 2014 will treat you all as well as you deserve." Colin & Gillian Wesley, Wesley's, South Africa, January 2014.
"Dear Laura. We've received the umbrellas. Everything was perfect. Your range of products are high quality. Best regards Christel." Christel Champ, Rue du Parapluie Sarl, France, January 2014.
"Classic Canes is good and easy to deal with. I order it and it arrives...there's no fuss." Ralph Stanley, Designer Glasses, England, January 2014
"Thank you again for all your help, sound advice and for staying in touch with us. Your company is by far my favorite to work with and I always look forward to the opening of your shipments. All the best." Owen Smith, Lollysmith.com, USA, December 2013.
"To everyone at Classic Canes: all the best for 2014. Thank you for your excellent service throughout 2013. We very much look forward to doing business with you next year. Our customers are very impressed with your canes and so are we!!! Kind regards and much festive cheer to you all." Guy & Anita Jenkinson, Mobility Sure, England, December 2013.
"Thank you for so quick delivery and your support. We like to work with you and your professional team and the business with your products is very well. We wish you and your family a nice Christmastime and a good start to 2014." Christian Heckmann, Stockshop, Germany, December 2013.
"Classic Canes: you are paragons of efficiency." Patrick Marr, Edmob, Scotland, December 2013.
"Hi Charlotte. Your canes sell well!! I have been extremely pleased to see sales the day after we had them on the website. I thought you would be pleased too with this good news!" Tom Minvielle, Couleursenior, France, December 2013.
"Merci pour la livraison, tous s'est très bien passé!! La commande est bien arrivé. Et je commence déjà à vendre les cannes! Merci et à très vite pour de nouvelle commande." Alexandre Vacher, Pharmacie des Plantes, France, December 2013.
"Charlotte told me to put a display of sticks outside on the pavement so I did it and now they are selling really well and bringing different people to the shop. I need more thumbsticks!" Adrian Milborne, Regency Care & Mobility, England, November 2013.
"It's going really well. People were buying the sticks as we were getting them out of the box!" David Kelly, TPG Disableaids Ltd, England, November 2013.
"I am really glad to be in this business. I received a call from a woman who has received a [Classic Canes] cane from me as a gift from her family. She was so happy she called me on my mobile to thank me personally for providing her with such a colourful life at her age! It was a great moment talking to her; I was really proud of what I do and most importantly what you do." Hande Merdane, Amber Ticaret, Turkey. October 2013.
"Classic Canes is the Burberry of walking sticks." Jasmin Andrews, Barron Care, England. October 2013.
"We always look forward to opening boxes from Classic Canes. Our little granddaughter is part of this and loves to see the new patterns. She helps unpack and keeps them neat and shiny in their displays for me. I hope all is well with the Classic Canes family. Again, thanks." Jackie Jerva, Classy Canes, Canada. September 2013.
"Just to say I'm really pleased with the new wooden sticks that you sent us. They are better quality than we had before [from another supplier] and a comparable price. We will certainly order from you in the future. Kind regards." Linda Kershaw, Barton Grange Garden Centre, England. July 2013.
"Hi Diana. I have received my order and everything looks great. The product certainly lives up to my expectations and I can't wait to get out there and start selling!" Steve Anderton, GoGB, England. July 2013.
"Your canes become more and more popular in Japan. So we are pleased with your canes. We wish you good luck with your business." Haruhiko & Ikuyo Iizuka, Panatec Corp, Japan. May 2013
"I am so pleased to have your sticks in the shop. The ones we had before offered little variety, but now ladies come to us wanting to match the canes to their outfits." Vanessa Wright, Easier Living Mobility Centre, England. May 2013.
"Dear Charlotte, Thank you for all your great support to work on and arrange this urgent shipment. Thanks to your great effort, products are now on the way to Korea. Thank you again." Rachel Kim, Hi'im Intertrade Co, South Korea. May 2013
"Thanks very much for the Times Literary Supplements you used to pack our order. There are several Anglophile individuals in the vicinity who have happily shared the spoils." Robert Bell, Sakta, Sweden, May 2013
"I cannot fault Classic Canes on your products, service, brochures and bulletins." Paul Caruana, Easy Care Systems Ltd, England, May 2013
"I'm starting a new shop and I want the top brands, so Classic Canes is the obvious choice." Jakki Williams, Springhill Mobility, England, May 2013
"Classic Canes are the best walking stick suppliers in the UK." Corinne Wilson, Mobility Freedom Ltd, England, May 2013
"Thanks a lot. I specially like the one [seat stick] with the leather leg. Specially thanks for so excellent, real intelligent and so British style of communications. Looking at your company marketing and specially your personal style and attitude with customers, I feel myself in the best tradition of education, today as it was in the past, for example, Downton Abbey. Personal thanks." Elena Sikorski, Megapress Group, Latvia, March 2013.
"Hi Alyson. Thank you for your prompt reply. Great service and products!" Mark Whettingsteel, Ability Matters, UK, March 2013.
"Thank you very much indeed for looking after us so well. Everything arrived well - beautifully packed too!" Gabriele von Liel, Das Einhorn im Garten, Germany, January 2013.
"Just to let you know that as soon as we put one of your knobsticks out - it sold! We're hoping the rest of the sticks go the same way too! Have a great Christmas - and here's to a prosperous New Year!" Helena Hewetson, James Purdey & Sons Ltd, London, December 2012.
"The sticks are absolute beauties...thanks again." Owen Smith, Lollysmith, USA, November 2012.
"I don't think I have ever enjoyed a buying experience more!" - Keith Duke, after a visit to the Classic Canes storerooms, Keith Duke, UK, November 2012.
"Just a short message to thank Classic Canes for the help and courtesy you have extended to my IT manager in her quest for supplier support. She has told me how helpful you have been in this respect so thank you for that. Let's hope sales are brisk with sticks and seat sticks." Jim Louth, Luck of Louth, UK, October 2012.
"The goods arrived this morning. Many thanks for your usual, highly efficient service: the best out of our 60+ suppliers, including the Germans!" - Thierry Wertheimer, Marygold, France, October 2012.
"I absolutely love my walking stick [Classic Canes Union Flag stick]...you would not believe how many comments I have had; everybody loves it!" - Natasha Baker, double gold medal winning Paralympian (dressage), October 2012 (stick supplied by a Classic Canes stockist).
"What a great day we had with you all. The sun had its hat on and we were out. The tour [of the walking stick coppices] with Ben was so interesting and to talk face to face with our 'voices on the phone' was also good. To sit at the end of the tour with a drink and good food finished a perfect day. Thank you to you all." Ann Stephens, Hannah's, UK, May 2012
"It was lovely to have such a warm welcome from everyone and the opportunity to meet you all in person for a chat, celebrate with you and see how hard you work over there in Somerset. We both convey an enormous thank you to the Porters for their generosity in sharing so much about the business and providing such a delicious lunch." Bev & Ed, Love UK Made Ltd, UK, May 2012.
"To all at Classic Canes. Max and I would like to say a big thank you for such a lovely day on Sunday. We thought the tour and talk were extremely interesting and so informative. What a beautiful place to live and work. Thank you also for the lunch. We wish you well in the future." Max & Liz Kislingbury, Careful Mobility, UK, May 2012
"Charlotte, just a note to you and the team thanking you for such a lovely event. The surroundings were delightful, the food delicious and we learnt so much along the way. It was also lovely to meet and talk face to face with the team. Please do pass on our thanks to everyone for such an enjoyable occasion. Here's to the next 30 years!" Deborah McCallum, Out & About, UK, May 2012
"Thank you so much for your hospitality on Monday which both Suzanne and I appreciated greatly. It was fascinating to hear about Classic Canes and see the process from start to finish. We will in future look at those sticks in a totally different light! These canes are after all not just any canes but Classic Canes! Whilst this may sound a little familiar, we think it's true, so well done to you all." Kim Sproat, Bickleigh Mill, UK, May 2012
"Hi Charlotte and everyone at Classic Canes. We are writing to thank you all for such a wonderful day on Monday to celebrate your 30th anniversary. We really enjoyed your hospitality and everyone was so welcoming and made us feel at home." Graham, Rosemary and Claire Mitson, Stick of Lostwithiel, UK, May 2012.
"Thank you for yesterday. It was a lovely day. John and I both enjoyed ourselves plus the fact the sun came out made it even better! It was great to see you again, meet your mother and father, and the rest of the team. I really admire your work ethic and to see a family business such as yourselves still growing after 30 years is a real credit to you and your family." - Caroline Mandaracas, Tackle & Guns, UK, May 2012
"Thank you so much for the warm welcome, food and the very interesting talk and tour round the woods and workshop. We both enjoyed the links with the history and the story of the sticks. Best wishes, Steve & Caroline." Country Quality, UK, May 2012
"Thank you very much for receiving us at the Classic Canes site last week. We knew that Classic Canes was a special company, but being with you and Diana and Ben made us understand that Classic Canes is a unique company. We all equally appreciated the warmth of our reception and in some small way shared the pride that you so rightly have in the company's you've built. Your father's enthusiasm is so tangible and contagious! We also learned a lot and are working on an order to include some of the new styles we viewed. For us, it was an unusually profitable and enjoyable visit." - Robert Bell, Sakta, Sweden, April 2012 www.sakta.se
"We are really pleased with the sales of Classic Canes since we opened the account at the Tackle & Guns show last year. No exaggeration, we are selling at least two or even three times as many sticks since switching from another brand. Love the catalogue and the handy sales tips! Keep up the good work." - Alan Guthrie, Bagnall and Kirkwood Ltd, UK, March 2012.